On this episode of The GIG Podcast, we were joined by Rob Selley, Executive Manager, New South Wales Golf Club, located in Sydney, Australia. Ranked #33 on Golf Digest’s list of the ‘World’s 100 Greatest Golf Courses’ and known as one of the World’s great golf experiences, New South Wales Golf Club overlooks Botany Bay where Captain James Cook first sailed into Australia on the SS Endeavour in 1770. Designed by Dr. Alister MacKenzie, the course is a wonderful combination of undulating fairways, beautiful scenic vistas, and a spectacular clubhouse which is a magnificent combination of traditional architecture and five-star comfort.

In this episode, we discussed the following questions with Rob:

- How do you help a new employee understand the culture of your club?
- When faced with two equally qualified candidates, how do you determine whom to hire?
- How do you encourage creative thinking amongst the leadership and front-line teams at NSWGC?
- In your opinion, what is the biggest challenge facing leaders in the club industry today?
- What is one leadership characteristic that you believe every club manager should possess and what advice would you give someone going into a leadership position at a club for the first time?
- What are you doing to ensure you continue to grow and develop as a leader?
- What advice would you give to a GM who does not have alignment and unity with their board about how to achieve that type of connection?

Rob Selley has a Bachelor of Commerce degree, PGA qualification, and 20+ years of General Manager/CEO experience at some of the world’s premier private members golf clubs, golf resorts, and golf estates. Over an extended period, he has established a proven track record of achieving significantly improved outcomes for the clubs he has managed, particularly where there has been an ambition to position or reposition a club and bring about positive progress.

Be sure to spend this hour with us, and then return to your golf business with new tools and tangible plans for improving operations. You’re also going to learn from Rob about how to level up your approach to leading your team and learn some new techniques and tactics when it comes to the development of the team at your club.

There’s no better way to learn from one of our industry’s best, and this must-listen episode will surely help position you and your team for greater success going forward!