Today’s guest is Jason Dupuis, the Chief Patient Experience Officer for PM Pediatrics Care. In this podcast we talk about his early career at Boston Children’s where he rose to the director of the Emergency Department before he was thirty, and then how he got a job with PM Pediatrics when it was an emerging pediatrics urgent care chain because he had written his master’s thesis on the need for pediatrics urgent care in Massachusetts. When the founders heard what he had written, they told him to write his own job description. I had a lot of fun with this interview because Jason is also an alumni of my department’s undergraduate program and I’ve known him for several years, though I had never had the chance to hear his whole story.

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