This 5-minute video should provide you with a basic overview of IT Supplier Management (ITIL)

The purpose of the supplier management practice is to ensure that the
organization’s suppliers and their performances are managed appropriately to
support the seamless provision of quality products and services. This includes
creating closer, more collaborative relationships with key suppliers to uncover
and realize new value and reduce the risk of failure.


The supplier strategy, sometimes called the sourcing strategy, defines the service provider's plan for how it will leverage the contribution of suppliers in the achievement of the overall service strategy.

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