If you're like most of our team member here at Relab, as digital and UX designers – at some point in our career we question what's the difference between Product Design, Service Design and CX Design. What makes one a CX designer? What about Service Designer? And what do they have to do with Product Design? In this video we try to explain the difference between the three, what each of them are mostly concerned about respectively, and examples of activities that falls under each discipline.

Timestamps:
00:00 – Introduction
01:07 – What is Service Design?
01:57 – What is CX Design?
02:30 – What is Product Design?
03:17 – CX Design vs Service Design vs Product Design
05:46 – Summary

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Relab Studios is a Melbourne based, multi award-winning digital design consultancy with a high focus on data-led UX studies and well-executed visual UI design solutions. Relab is recognised as a specialist on UI/UX design solutions for complex eCommerce and transactional digital projects that requires high performance on conversion rates. Our design thinking process has helped businesses solve a common problem on making something complex feel simple.

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Want to learn more about Digital Product Design and Strategy?
Visit Relab Academy here: https://relab.academy

Read useful articles about Product Design, Product Management, Design Thinking and Design Sprints.
Visit Relab Academy Blog here: https://relab.academy/blog/

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Shop Relab Goods merchandise here: https://relabgoods.com/

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For enquiries, please email [email protected]

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