Lexus makes some very desirable vehicles but has been criticized over its trackpad user interface. Starting with the 2022 NX, it all changes. The new Lexus Interface (no there's no fancy name) eliminates the touchpad, it's touchscreen only. It's also adds casual voice recognition commands plus imbeds Amazon Music and Apple Music right into the system. And the NX will have phone-as-key technology that can be shared with up to 7 users. Tom Voelk talks to Toyota Connected leads Steve Basra and Charan Lota in Plano, Texas to find out what's new, why it's better and how the new user interface came to be.

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About Tom: Tom Voelk is an award-winning automotive contributor to The New York Times. His podcast was the first to win an Emmy Award (and he's won for photography, editing, producing and reporting). But really, all you need to know is in the videos. Watch a few and you'll subscribe.