Have you ever been targeted with insulting comments at work? Whether it’s dealing with a rude coworker, bad bosses who are poor communicators, dealing with rude comments at work is a drag. Most people I work with struggle to deal with insults at work: they don’t know how to react or what to say, so they tend to freeze. In this video, I’m breaking down exactly how to respond to rude comments and insults at work, including showing you some examples to help you apply my advice to your situation.

Chapters
0:00 What we’re talking about today
0:51 Take a pause (de-escalate)
2:34 Audit Their Intention (the sad fact is…)
5:15 Change the Topic (and don’t overreact)
6:52 Mirror the Absurdity
8:02 Use Your Adult Voice
10:41 Prepare for Productive Conflict

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Learn how to deal with difficult coworkers (for real):    • Dealing With Rude coworkers  

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Intro & outro music by http://bensound.com

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